Jewellery Repairs, Ring Re-Sizing, and Alterations

Whether it's fixing a beloved necklace, replacing a missing gemstone, or resizing an inherited ring to fit you better, we can help you restore your jewellery until it’s good as new. 

The cost of the repair or resizing varies on a case-by-case basis. Please contact us for a consultation - once we see your piece in person, we can give you an accurate estimate. If you can't make it in person, you can email us a few clear photos from different angles and we can try to give you an estimate based on the photos.

Keep reading for answers to some frequently asked questions (FAQs).

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Frequently Asked Questions

Why does my ring feels too loose/too tight sometimes?

Over the course of the day, your ring can feel too big or too small. This is caused by the temperature (our fingers are smaller in the cold and bigger in the heat), water retention, and other factors. This is normal, but your ring should never be so loose that it falls off or so tight that it is uncomfortable. If you're having either of those problems, it's time to get it re-sized.

When your ring no longer feels right over a longer period of time (not just fluctuations throughout the day), it’s time to bring it in for an adjustment. 

Simple bands are usually easy to size up or down, but rings with more complex designs or features might require more attention.

Sizing down: we charge between $40 - $80 for most simple silver rings and $50 - $95 for most simple gold rings. 

Sizing up: In order to maintain the strength and integrity of your ring, sizing up often requires adding gold or silver. Contact us for a free inspection, and we'll give you a commitment-free estimate to size up your ring.

How much does it cost to fix a broken chain?

Whether you just accidentally broke your favourite chain or have an old one sitting in your jewellery box in need of repair - we can fix it.

Chain repairs start at $40 and go up, depending on the complexity of the repair and the style of the chain.

We can also replace broken clasps, or change the clasp on your necklace if you don't like the style.

Should I fix it or should I just sell my old jewellery?

Deciding whether to repair or replace jewellery depends on what matters most to you. A quality repair can make your jewellery last for years—sometimes decades—and is usually much cheaper than buying something new.

If it’s a sentimental piece, like an heirloom, the joy of wearing it again might far outweigh its actual value. If it’s not sentimental, you could consider melting it down and turning it into something brand new—a creative way to keep its value while giving it fresh life. We're here to help you figure out the best option!

How can I untangle a knotted chain?

We find that fixing a tangled chains takes a bit of patience and a safety pin. Place the chain on a flat surface (so gravity doesn't keep pulling the knot closed as you work it), and gently try to undo the knot with the safety pin. Don't pull too hard, slow and steady wins this race! If you can't get it undone, we're happy to help!

What other jewellery can you fix?

We can fix everything from bracelets, cufflinks, brooches, and more! We can replace missing gems and diamonds, and rebuild worn out pieces.

While we specialize in gold and silver jewellery, we can often fix costume pieces as well.

Please contact us for more information and to get a quote.